Shipping policy
Last updated: October 12, 2025
Eraz®, operated by Petalique Limited, provides free worldwide shipping on all orders.
PROCESSING TIME
Orders are processed within 72 hours (excluding weekends and holidays).
SHIPPING METHOD
We ship via Postmail courier, including tracking updates sent to your email.
ESTIMATED DELIVERY
- Standard delivery: 7–12 days
- Remote regions may require additional time
ORDER TRACKING
Once shipped, you will receive a tracking link.
CUSTOMS & DUTIES
Most customers do not pay additional fees. If customs fees apply, they are the buyer’s responsibility.
LOST OR DELAYED ORDERS
Contact us at petaliquelimited@gmail.com if your package is delayed or lost.
CONTACT
For support: petaliquelimited@gmail.com